For Australian disability-sector providers
Audit-ready, always.
Longstead is a compliance platform. It keeps your worker screening, participant consents, incident and complaint registers and the evidence behind them in one audit-grade record, then checks that record against the NDIS Practice Standards as it changes. Gaps get named in plain language. Your audit pack is ready the day someone asks for it.
The work doesn't stop at registration. The same records carry you through the mid-term audit at eighteen months, then every renewal after that. That's why providers keep Longstead running all year.
Delivering Supported Independent Living unregistered? The window to apply is open now.
SIL became a mandatory registration class on 1 July 2026. Lodge a valid application before 1 October and you can keep delivering under transitional conditions while it's processed. The providers who get caught out are the ones who do nothing. And registration comes with an audit. That audit will ask for your registers, your worker checks and your evidence. Longstead keeps them ready.
Thirteen questions from the Practice Standards, scored by the same engine that runs inside Longstead. Nothing to upload, no obligation.
What Longstead keeps ready
Longstead holds a working model of what the Standards require of you, with your documents attached as evidence. That's how it can tell you what's missing, from your first hour of use.
Registers auditors recognise
Incidents, complaints, conflicts of interest, restrictive practices. The Commission notification clock starts from the moment you became aware of an incident. Conflicts carry their management plans, and each restrictive practice links back to its authorisation.
Worker screening that can't slip
Every clearance and credential has its expiry tracked, with the verification record and evidence sitting behind it. You hear about a renewal well before an auditor writes it up as a finding.
A readiness score with receipts
Self-assess against the actual Practice Standards, official wording cited to the page. Your score moves as your real records change. If your registers contradict an answer, Longstead says so.
An audit pack without the scramble
One export holds the lot: your readiness position, every register, every document. Each document carries a cryptographic fingerprint, so you can prove the record existed, unaltered, on the day.
Why a shared drive can't do this
An auditor won't just ask to see your policy. They'll ask for the incidents you actually logged. Here's where a shared drive lets you down:
Folders can't show what's missing
Longstead can tell a worker's file is incomplete, because it knows every worker needs a current screening check. A folder only shows you what's in it. It has no idea what should be.
Folders never ring
A support worker's first-aid certificate expired in March. Nothing in a folder will tell you that. Longstead flags the expiry weeks ahead, and it tracks your notification deadlines the same way.
Folders can't prove when
A drive where every policy was last modified the week before the audit is a pattern auditors notice. Longstead keeps the versions and timestamps as you go, so your history holds up.
Built for the week you're actually having
Log an incident from a phone at the house and see the notification deadline straight away. Fix a gap in two clicks. It's $299 a month, hosted in Australia, with no lock-in. If you ever leave, all your data comes with you.